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FREQUENTLY ASKED QUESTIONS
All
General
For Guests
Pricing & Refunds
Technical & Post-Event
What is InvitePix and how does it work?
How is InvitePix different from a shared album (like Google Photos) or a WhatsApp group?
What kinds of events is InvitePix for?
Do my guests need to download an app or create an account?
Is it easy for non-tech-savvy guests to use?
What file types can my guests upload?
How do I get my photos and videos after the event?
What happens to my gallery after the active period ends (e.g., 6 months)?
How many photos and videos can my gallery hold?
Are the photos and videos my guests upload private?
Can I delete photos from my gallery?
Can I set up my gallery before the event?
I don't know my exact date yet, can I still buy?
What is 'Fair Use' for unlimited packages?
Can I download everything at once?
What does 'Unlimited Photos*' mean?
What does 'Unlimited Videos*' mean?
When can my guests start uploading photos and videos?
What is the best photo sharing app for a quinceañera?
How do I create a QR code for sharing photos at my quinceañera?
How do I collect all the photos from my wedding guests?
Is there a free platform where guests can upload event photos via QR code?
How does InvitePix compare to a shared Google Photos album or WhatsApp group?
What if my venue has bad Wi-Fi or cellular service?
Do you offer refunds or what if my event is cancelled?
Can we display the photos live on a screen or projector during the reception?
What is the best wedding photo app for guests?
How do I create a QR code for wedding pictures or a quinceañera?
How much does a QR code photo sharing platform cost?
What is the best alternative to disposable cameras at a wedding or other event?
What happens after I create my event?
Is InvitePix GDPR and CCPA compliant?
Does InvitePix work offline or at venues with poor Wi-Fi?
Can I use InvitePix for a funeral, memorial, or celebration of life?
Does InvitePix use AI to organize or enhance my photos?
Can I use InvitePix alongside a professional photographer?
How does InvitePix compare to EventPics, QRPix, GuestCam, or Quickpix?
How does InvitePix protect against QR code phishing (quishing)?
Is QR code photo sharing safe for my event?
Can I use InvitePix for a school graduation or prom?
Can I use InvitePix for a real estate open house?